OUR CULTURE

At E. Caligari & Son, we simply do things differently. We listened to you, the customer, to take your feedback on expectations of a professional painting contractor and tailor that to our day-to-day process. From start to finish, we aim to make the process of painting projects as smooth as possible for our clientele. With quick response to site visits, same day competitive estimates, coatings & application expertise, consistent communication, and transparency, we aim to set our bar well above the rest.

Site Visits – Call to schedule a site visit with one of our field estimators. With our strong field presence, you will never have to wait for days or weeks to have someone take a look at your project. Let us know when works for you and we will aim to meet that expectation every time.

Estimates – We aim to return your estimates back to you as quickly as possible. Depending on the size of the project, that can sometimes be in as little as 24 hours. We understand the need to gather information and we never want to be the hold up on your end for planning. Our years of experience has allowed us to set the standard for accurate pricing while never missing a beat.

Coatings & Application Expertise – Our team consists of many painters, field supervisors, estimators, project managers and executive management with hundreds of combined years of experience in the paint & coatings industry. Whether you need help with tackling a difficult project or specifying the proper paints to use in order to meet your expectations, we can make it happen with confidence.

Communication – During painting projects, we understand that a lot of communication is required. We strive to be in constant contact with our customers and keep them informed throughout the process. Whether it is scheduling, progress, needed changes, or completion, we have staff ready at all times to respond promptly to your needs and questions.

Transparency – Our goal is to complete estimates and proposals with as much detail as possible. We include everything that is asked of us and more. We use our experience to notify customers of potential challenges from the beginning, as well as during, the process to always avoid unexpected surprises.

e. caligari and son office in norfolk